eSilicon is committed to deliver products and services that exceed customers’ expectations through excellence in quality, speed and cost. This is achieved through continual improvement in our quality management system.
Our quality management system (QMS) supports many different market segments, product technologies and customer requirements. eSilicon has a flexible business model to support our customers, which is easily enabled by the processes we have implemented. Customer service is our priority and we take pride in producing high-quality deliverables to meet customer expectations with a high level of customer satisfaction.
eSilicon’s documentation and quality management infrastructure supports complex products. Tier-one customers have successfully audited and qualified our design and manufacturing systems. Our closed-loop system and validation efforts produce repeatable manufacturing results, which can significantly reduce customer issues or manufacturing defects. Our supplier management process can effectively identify process issues and deficiencies in systems prior to production volume ramps.
eSilicon has developed a comprehensive system to organize and track all customers, products and environmental variants; it provides a secure and accurate representation of customer and product requirements. Our supplier arrangements support a streamlined manufacturing process, delivering a reliable, high-quality outcome for fab, assembly and test operations.
Reliability is one of our key customer support strengths: our ability to design, manufacture and implement complicated qualification programs for customers not only creates a win-win scenario for our customers, but also allows for reliable products to be shipped into the field.